Sena products are created to ensure satisfaction and service during the natural life of the product. We warrant to the original purchaser that its product will be free from manufacturing defects for a period of one year from the date of the original invoice. Under no circumstances, does the warranty will apply after this time (Note: all other products, including belt clips, clip tabs, and mirrors have a 30 day limited warranty). This limited warranty does not cover damage from product misuse, product neglect, product abuse, product tampering, product alterations, unauthorized product repairs, and damage while in transit to Sena. Further, this warranty does not cover any consequential damage to a person or property, or device other than the product purchased from Sena. This includes, but is not limited to, your mobile device.

Every Sena case is individually handcrafted from the finest quality, full-grain, European Napa Leather. Sena cases are precisely hand-stitched by leather artisans and our designers select specific leather matched to particular case designs, based on the material’s ability to age and uniquely form to each device. Due to the break-in period and the nature of fine quality genuine leather, Sena designs each case for the tightest fit, while allowing the leather to soften and improve over time. The leather adjusts to both the device and individual habits of the user. If the overall usage and fit initially seems tight, please allow a few days for the leather to adjust for improved functionality. Gentle use and massaging of the leather helps ease the break-in period. In an effort to reduce excess bulk and provide direct access to your device, Sena has designed selected styles such as pouches including UltraSlim, Corsa, Kutu, Vertical Pouch A02, and Walletbook with openings on one end. After the break-in period and excessive use, this open end can be an exit point for your device to accidentally escape if the leather becomes loose from normal use and wear. Please take precautions to protect your device from falling out of this open end by keeping the opening from tilting downward.

If you choose to use your case with a removable belt clip, be sure to fully read and follow all instructions relating to installation and continued use including, but not limited to, periodically checking to ensure the screw is tight. If the screw is neglected, it can possibly loosen and fall out, causing your device to fall to the ground and cause non-covered damage to your device. You will find clip instructions on the printed insert included inside your product packaging as well as on the FAQ section of senacases.com.

The guarantee will begin the date the original invoice and will only run for the same model originally purchased. To apply for a benefit you should contact Sena customer support by writing an e-mail to support@senacases.com to become acquainted with specific details. The Sena product purchase will be proved to be legitimate by providing an order number and an invoice. If you have any questions regarding the details listed above, please contact a live customer service representative at: 1-888-SENA-USA.

Sena reserves the right to repair or replace the product if limited warranty applies.